Contact

How can we help you and your business?

Enquiries

Not sure what you need or where to start? We’ll help you figure it out—just drop us a message on 07539 480851, give us a call on 01425 524030 or email hello@blakely.io

Existing clients

Need to make a change, check on something, or ask a quick question? We’re here—reach out anytime. Email support@blakely.io.

Our address

Need to send something over? Send it to:

BLAKELY
PO Box 7169
Poole
BH15 9EL

Abuse

Seen something suspicious or think a service is being misused? Let us know and we’ll act fast. Email abuse@blakely.io

Complaints

If something’s not right, we want to hear about it—so we can make it right. Email complaints@blakely.io

Support

Need help with your service? Skip the wait—get straight to a real person who knows what they’re doing. Email support@blakely.io

Frequently asked questions

Here are some of the answers to common questions we get asked frequently. Alternatively, you can read more about the services we provide below.

What is a Domain?

Your domain name is your Digital Identity – the foundation of your online presence. At BLAKELY, we help you find, register, and manage the perfect domain for your business with professional guidance every step of the way. We take the hassle out of domain management so you can stay focused on what matters most: running your business.

What is Managed Hosting?

This is managed hosting, purpose-built for small and medium-sized businesses. Fast, secure, and fully supported — with no jargon, no guesswork, and no shortcuts. Just reliable performance, expert help when you need it, and the freedom to focus on what you do best.

What is Managed VPS?

This is fully managed VPS hosting — the perfect blend of dedicated resources, hands-off management, and real scalability. Built for growing businesses, it’s fast, secure, and supported by experts who’ve got your back every step of the way. No server admin skills needed. Just serious performance, made simple.

What is Business Email?

Up to 50 GB mailbox storage. Webmail, sync across all devices. Spam protection and anti-virus. Expert Support and Setup Service

What is Microsoft 365?

Up to 50 GB Exchange email account. Outlook Web App and collaboration tools. Desktop and Web versions. Expert Support and Setup Service

What is Managed WordPress?

At BLAKELY, we take care of all the behind-the-scenes work that keeps your WordPress site running smoothly. From updates and backups to speed and security, our managed WordPress hosting lets you focus on content and growth — not plugin updates and server errors.

What is Managed Shop?

Running an online shop doesn’t need to be complicated. With BLAKELY, we fully manage your store from top to bottom. We handle the hosting, security, updates, performance, and payment integration—plus day-to-day tasks like adding new products, managing stock, and keeping everything running smoothly.

What is Support?

At BLAKELY, we don’t do call centres or canned responses. We offer real support from real people who know your setup and speak your language. Whether you need advice, troubleshooting, or hands-on help, we’re here to keep your services running smoothly — so you can stay focused on your business, not the tech behind it.

Grow your business

At BLAKELY, we make web services simple and stress-free for UK start-ups and small to medium-sized businesses. From managed hosting and web design to email and SEO, we deliver straightforward advice, reliable support, and pricing that’s always fair — everything you need to keep your business online. Fast. Secure. Reliable.

Mobile First

Fully responsive web design that looks perfect on every screen size.

SEO Optimised

Meta tags, schema markup, and Core Web Vitals built in from day one.

Email

Professional Email accounts. Linked to your domain.

Ongoing Support

Post-launch support when you need it. We don’t just build your site and walk away.

Refer a business and get £5 credit each month for a year!

Refer a business and earn £5 credit towards your hosting plan each month. We’ll even transfer their website for FREE, so they can start enjoying the benefits of BLAKELY sooner.

Tailored support to meet your needs

Our support services are designed to be flexible and responsive, so you can get the help you need, exactly when you need it. Whether you need one-time assistance or ongoing support, we’re here to help.

We understand every business is different, we offer a range of support packages that are customisable to meet your specific needs.

We understand that every business is unique, and that’s why we offer tailored support to meet your specific needs.

With you every step of the way

Available by chat, email, phone

Backed by our support guarantee

Available 365 days a year