Refer a business and get £5 FREE credit for 12 months!

Get £5 credit each month for 12 months.

Our referral scheme means we'll give you money back on you existing hosting plan if you refer another business and they sign-up to *any 12 month plan.

We'll even transfer their existing website for FREE, so they can start enjoying BLAKELY sooner.

*Terms and conditions apply.

    Submit a support request

    This form is for technical support requests only. If you're experiencing an issue with your website, email or any other hosted service, we're here to help - whether you're an existing customer or not.

    Submit a technical support request and we’ll get back to you as soon as possible. Our typical response time is within 24 hours, but most requests are answered within 2–3 hours.

    For URGENT incident response service requests (24hrs), please submit a request here, then call: 01425 524030

    For billing, sales, or general enquiries, please contact us instead.

      About

      Get in touch with BLAKELY
      100%

      Fully managed services
      hosting, design, email, SEO

      3hrs

      Typical response time
      for support requests

      2008

      Helping businesses thrive
      online for over 18 years

      BLAKELY is an engineering-led digital partner, providing websites, hosting, email, and online solutions built with real expertise — never AI shortcuts. From fully managed websites at a flexible, affordable price to custom web applications, payment systems, integrations, and bespoke plugin functionality, every solution is tailored around your business. Every website we deliver is fully responsive and optimised for Google and AI-driven search, with one clear goal: improving your visibility online.

      Since 2008, BLAKELY has supported UK sole traders and small to medium-sized businesses with reliable hosting, websites, business email, SEO, and e-commerce solutions that just work. From WordPress and WooCommerce to Microsoft 365 and third-party integrations, everything is managed in one place — simply, reliably, and without unnecessary complexity.

      Support is at the core of everything we do. When you contact BLAKELY, you speak to a real person who understands your setup and is ready to help. Available 365 days a year, we provide straightforward advice, fast issue resolution, and ongoing management you can depend on. Our approach is open and transparent, focused on long-term partnerships, giving you the confidence that your website, systems, and online presence are always in safe hands.

      Contactable 365 days a year, you’ll never be left waiting or wondering who to call!

      All-in-One Web Services

      From custom websites and hosting to domain management, Microsoft 365 email, and SEO — we provide everything your business needs under one roof.

      Personal, Hands-On Support

      No faceless support. We offer responsive help with most queries resolved in hours — not days.

      Secure, Managed Hosting

      Your website and data stay safe with proactive monitoring, regular backups, and expert maintenance.

      Web Development Experties

      We build and support websites using WordPress, JavaScript, PHP, and more — tailored to your needs.

      Affordable, Transparent Pricing

      No hidden costs, no unnecessary extras — just real value and reliable service.

      Trusted by many Industries

      Our clients include education, healthcare, construction, beauty, property, and more — all relying on us for dependable, expert support.