Get £10 credit each month for 12 months.
Our referral scheme means we'll give you money back on you existing hosting plan if you refer another business and they sign-up to *any 12 month plan.
We'll even transfer their existing website for FREE, so they can start enjoying BLAKELY sooner.
*Terms and conditions apply.
This form is for technical support requests only. If you're experiencing an issue with your website, email or any other hosted service, we're here to help - whether you're an existing customer or not.
Submit a technical support request and we’ll get back to you as soon as possible. Our typical response time is within 24 hours, but most requests are answered within 2–3 hours.
For URGENT incident response service requests (24hrs), please submit a request here, then call: 01425 524030
For billing, sales, or general enquiries, please contact us instead.
Fully managed services
hosting, design, email, SEO
Typical response time
for support requests
Helping businesses thrive
online for over 16 years
At At BLAKELY, we take care of the technology so you can focus on running your business. Since 2008, we’ve been helping UK start-ups, sole traders, and small to medium-sized businesses build and grow online — through reliable hosting, websites, business email, SEO, and e-commerce solutions that just work.
Our approach is personal and transparent. Every support request is tracked properly, but never hidden behind automated replies or faceless systems. When you contact us, you’ll hear from a real person who knows your setup and genuinely wants to help. Whether it’s advice, troubleshooting, or ongoing management, our goal is simple: to make your web services easy, reliable, and stress-free.
Support isn’t just something we offer — it’s the foundation of everything we do. Our engineering-led team combines deep technical expertise with genuine care, ensuring you always have a partner you can depend on. From WordPress and Microsoft 365 to integrations and payment systems, we understand the tools we use and take pride in keeping your business online and performing at its best.
We believe great support builds great relationships. That’s why we focus on long-term partnerships, not one-off projects. Our clients trust us to manage their web infrastructure, respond quickly when issues arise, and provide clear, practical solutions when they’re ready to grow.
We also help businesses stay visible and competitive — optimising websites for Google and AI platforms, improving SEO, and developing tailored marketing strategies that drive results. And with human-led support available 365 days a year, you’ll never be left waiting or wondering who to call.
Fast. Secure. Reliable. Supported.
That’s BLAKELY.
From custom websites and hosting to domain management, Microsoft 365 email, and SEO — we provide everything your business needs under one roof.
No faceless support. We offer responsive help with most queries resolved in hours — not days.
Your website and data stay safe with proactive monitoring, regular backups, and expert maintenance.
We build and support websites using WordPress, JavaScript, PHP, and more — tailored to your needs.
No hidden costs, no unnecessary extras — just real value and reliable service.
Our clients include education, healthcare, construction, beauty, property, and more — all relying on us for dependable, expert support.
